Optical Scientific, Inc. Homepage
2 Metropolitan Court Suite 6    Gaithersburg, MD   20878    Tel: +01 301 963 3630    E-mail: info@opticalscientific.com    Web: www.opticalscientific.com

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Customer Service
Order processing, equipment repair scheduling, shipping/receiving.
    Quick response and assistance for customers anywhere in the world.
  Tel: +01 301 963 3630 xt 301   E-mail: service@opticalscientific.com
  Hours: M-F 8:30 - 5:30 Eastern Time (closed on national holidays)

1.  Determine warranty status of the parts/material.

2.  Get a Returned Material Authorization (RMA) number.

3.  If minimum service charge applies, send payment to OSI.

4.  Package the unit to prevent damage in shipping and handling and send it to our factory.

Your order will be handled expeditiously on a first-come first-served basis.

For Warranty terms click here.

For Terms and Conditions click here



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